Our Shipping Policy

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You will receive an order confirmation and, once shipped, a dispatch notification via email/SMS/WhatsApp.

• We currently ship across Tamil Nadu, with selected deliveries to other parts of India.
• For locations outside our regular serviceable areas, please contact our support team to check availability before ordering.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other unforeseen circumstances.

• Free shipping on orders above ₹…...
• A flat shipping fee of ₹…… applies to orders below the free-shipping threshold.
• Any applicable shipping charges will be clearly displayed at checkout before you confirm your order.

• Once your order is shipped, a tracking link/number will be shared with you via email/SMS/WhatsApp.
• You can also check your order status by logging into your account under My Orders.

• All food products are securely and hygienically packed to preserve freshness and quality during transit.

• If your order is delayed beyond the estimated delivery time, please reach out to our support team with your order ID.
• If a delivery attempt fails due to an incorrect address, the recipient's unavailability, or refusal to accept the parcel, additional shipping charges may apply for redelivery.

• If you receive a damaged, missing, or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging.
• Our team will review the issue and arrange a replacement, refund, or resolution as per our Return & Refund Policy.