www.kmsativa.com | Last Updated: June 2026
KM Sativa Foods is a food brand specializing in freshly milled, high-quality flour products, operating the website www.kmsativa.com. We are committed to protecting your privacy and the personal information you share while using our Platform.
This Privacy Policy describes the manner in which personal data and other information are collected, stored, processed, used, disclosed, and handled by us. By visiting our website, registering an account, or purchasing our products, you agree to the terms of this Privacy Policy.
When you interact with our Platform, we may collect the following types of information:
With your permission, we may collect your approximate or precise location to provide accurate delivery estimates and location-relevant services across India. You can disable location tracking in your device settings at any time, though this may affect certain features.
We do not directly collect or store your payment card details. All payment transactions are processed through secure third-party payment gateways (such as Razorpay or similar), which are compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We recommend reviewing the privacy policy of our payment service provider before submitting sensitive financial information.
We use the information collected for the following purposes:
We use cookies and similar tracking technologies to enhance your browsing experience on our Platform. Cookies help us remember your preferences, maintain your login session, and understand how you use our website.
Most browsers automatically accept cookies. You may configure your browser to block or delete cookies; however, doing so may affect the functionality of certain parts of our Platform.
We may share your personal information with trusted third parties under the following circumstances:
We may share your information with third-party vendors, logistics partners, and service providers who assist us in operating our Platform, fulfilling orders, processing payments, and delivering products. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose your information if required by law or if we believe such action is necessary to: (a) comply with a legal obligation under Indian law including the Information Technology Act, 2000 and its rules; (b) protect the rights or property of KM Sativa Foods; (c) ensure the personal safety of our users or the public; or (d) protect ourselves from legal liability.
In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the successor entity, in accordance with the terms of this Privacy Policy.
We take the security of your personal information seriously. We implement reasonable technical and organizational security measures to protect your data from unauthorized access, loss, misuse, disclosure, alteration, or destruction, in compliance with applicable Indian data protection laws.
However, no method of data transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should not share your password or OTP with anyone.
By using our Platform, creating an account, or placing an order, you expressly consent to the collection, storage, processing, and use of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us at support@kmsativa.com or by calling +91 7845805292. Withdrawal of consent may prevent you from using certain features or completing transactions on our Platform.
You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details provided in Section 8. We will respond to your request within a reasonable timeframe as required by applicable law.
You may opt out of receiving promotional emails or messages at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that you may still receive transactional and administrative communications related to your account and orders.
Our Platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals below 18 years of age. If a minor accesses the Platform, such access is deemed to be made with the consent of their parent or legal guardian. If we become aware that we have inadvertently collected information from a minor, we will promptly delete such information from our systems.
In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the following is the designated Grievance Officer for KM Sativa Foods:
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes by posting a notice on our Platform or by sending an email to registered users. We encourage you to review this Privacy Policy periodically. Continued use of our Platform after any changes constitutes your acceptance of the revised policy.
We are committed to protecting your privacy while delivering freshly milled, wholesome flour products to your doorstep. If you have questions or comments about this policy, reach out to us anytime.
